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The Profit Leak Blog
What team issues are costing you — and how to fix it.
Recent Articles


Spring Cleaning Your Team: What 8 Weeks of Data Actually Swept Up
We spent the first two months of the year doing something most companies never do. We slowed down and looked at the actual mechanics of team performance.
11 hours ago2 min read


The Goals & Rewards Muscle: Why Your Team Stopped Believing You
Your team isn't listening to your all-hands speech about "long-term thinking" or "innovation."
They're watching who got promoted. Who got the bonus. Who got called out. And they're adjusting accordingly.
Feb 242 min read


The Growth Mindset Gap: What It's Costing You (In Actual Dollars)
Here's what most leaders miss: a growth mindset isn't a nice-to-have cultural value. It's a profit driver. And when it's missing, you're hemorrhaging money in ways that never show up on a P&L.
Feb 34 min read


The Transparency Blind Spot: Why Sharing Numbers Isn't Enough
You've done the work. You share the financials. You run open-book management or Great Game of Business. Your team knows the revenue, the expenses, the margins. You're proud of how transparent you are.
So why do people still seem confused about where the company is going?
Here's what most leaders miss: financial transparency is table stakes. The transparency that actually moves the needle is sharing the "why" behind your decisions.
Jan 205 min read


Leaders Think They’re Scoring 77. Their Teams Say 69
Data always tells a story. The challenge for leaders is whether we’re listening. One of our recent SKOR assessments revealed two...
Sep 1, 20252 min read


Engagement Surveys Are Not Enough
A Four-Part Blog Series for CEOs and Leadership Teams Most companies rely on employee engagement surveys to measure culture. But let’s be...
Jan 13, 20252 min read


A Thanksgiving Guide to Better Culture 🦃
Thanksgiving is a perfect opportunity to reflect on gratitude and consider how its values can influence workplace culture. Beyond the...
Nov 27, 20242 min read


The Amplification of Culture: A Leadership Imperative
Last week, I attended CultureCon , an awesome event centered around organizational culture, and one particular slide from Eric Hutcherson...
Nov 18, 20242 min read


Building Teams That Dare: Lessons from Elon Musk’s SpaceX Start
No hierarchy, no red tape, just a relentless focus on achieving what most people thought was impossible.
Nov 11, 20242 min read


The Truth About eNPS: A Shallow Metric Leading to Shallow Fixes
Employee Net Promoter Score (eNPS) has gained popularity in recent years as a quick and easy way for companies to gauge employee...
Sep 30, 20243 min read


Meeting Mastery: Turning Time Sinks into Productivity Powerhouses
Meetings can either be the engines of progress or the anchors that drag productivity down.
Jul 18, 20247 min read


Debunking Myths: 3 Steps to Better Candidate Selection
When it comes to evaluating candidates, many hiring managers rely on outdated myths and ineffective practices. To build a strong team,...
Jun 3, 20243 min read


Are you a giver? Take the test!
As an entrepreneur navigating the intricate landscape of life, I've come to appreciate the profound impact of giving versus taking in...
Mar 27, 20242 min read


Control Freak Confessions
Over the past week, I’ve had several discussions with CEOs struggling to adapt to remote and hybrid work models. Many feel that if...
Dec 18, 20232 min read
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