The pattern is predictable: January resets, February grinds, March accelerates — and every friction point that got managed around for three months is now loud. Missed handoffs. Accountability that existed in theory. The feedback nobody gave in Q1 because there was always something more urgent.
You’ve seen the number.
A 68. Or maybe a 72.
Your team’s “engagement” score is in. Now what?
Here’s the uncomfortable truth: engagement scores are great at measuring how people feel, but terrible at showing how teams are actually performing.
Jun 30, 20252 min read
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